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Customers outside of the USA, please contact us for a shipping quote before placing an order.

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Shipping Information

All products are shipped to your door via UPS ground or USPS within the continental United States. Customers outside of the USA: please contact us for a shipping quote before placing an order. We cannot ship to a P.O. Box. Shipping rates are calculated based upon your total order purchase. We apologize that we cannot ship airfreight. We strive to ship all stock items within 24-48 hours of receipt of your order. You will receive an e-mail with an order confirmation soon after placing your order. Please read it carefully for any mistakes. If errors are found please contact us immediately. All non-stock items are shipped immediately upon product availability. Normal lead time for non-stock items is 1-3 weeks depending upon material availability.

Products that are discounted and are on sale are subject to change at any time. Quantities of sale products are limited to supplies on hand. If you have a question about availability of a product, please contact us before placing your order.

Warranty

Warranty Information – Your Assurance of Quality

The products provided to you by Coloradocases.com are warranted for one year from the date your order is placed against defects in workmanship and materials. Please read our complete terms and conditions before placing your order. The warranty does not cover normal wear, weather soiling, fading or stains. The product must be properly maintained and utilized for the purpose for which it was intended.

If there is a defect, Coloradocases.com will repair or replace (at its discretion) the product free of charge, provided the customer prepays freight to and from the shipper.

Coloradocases.com will reimburse freight on merchandise returned within 30 days that was shipped to you in error or defective upon arrival. Thanks for shopping at Coloradocases.com!

Returns & Exchanges

Your complete satisfaction is our top priority at Coloradocases.com. If for some reason you are not satisfied with your purchase, please contact us to inform us of your problem.

Exchanges

We want you to have a quality product that suits your needs. Within 30 days of receipt of your order, you may exchange your non-custom product for another, provided that your product is new and unused. Your replacement will be shipped after we receive and inspect your returned product. If you need your replacement immediately, we suggest you consider placing a new order. Please contact us to issue a Return Goods Authorization Number so that you may return your product.

Returns

We want you to have a quality product that suits your needs. Within 30 days of receipt of your order, you may return any unused non-custom product in its original condition, and we will issue a full refund for the price of the item. Except with respect to defective merchandise, a restocking fee of 25% of the price of the returned merchandise will be applied to all returns. If your product arrives defective, please notify us within 30 days of delivery. Please contact us to issue a Return Goods Authorization Number so that you may return your product.

All special orders and custom cases are non-returnable and non-refundable (except for warranty issues). Coloradocases.com will repair or replace the case as needed. Please contact us to inform us of your problem.

Coloradocases.com cannot accept any packages freight collect or COD. All packages must be shipped prepaid. Returns must be inspected before final decisions are made on credits. All purchases that qualify for a refund will be credited to your account. Please allow 2-3 weeks for processing.

Privacy Policy

At Coloradocases.com we understand the value you place on the privacy of your personal information. Therefore, we have put into place the following to ensure your privacy:

  • All of the information collected on Coloradocases.com is secured using Secure Sockets Layer protocol (SSL) with Electronic Fund Transfer processing.
  • Coloradocases.com does not store credit card information once an order has been processed.
  • Coloradocases.com does not share your personal information with any third-parties.

Terms & Conditions

By placing your order, the following terms and conditions apply:

Exclusive Remedies and Limitations on Liability

The products and services provided hereunder are warranted for one year from the date of your order against defects in materials and workmanship. Colorado Cases makes no other warranties whatsoever regarding any of the products provided hereunder including, without limitation, any warranty of merchantability or fitness for a particular purpose, and hereby expressly disclaims all warranties. Colorado Cases shall, when possible, assign to buyer the benefits of any warranties or similar protections provided to Colorado Cases by Colorado Cases’ vendors or suppliers. Colorado Cases’ entire liability and buyer’s exclusive remedy against Colorado Cases for the performance or non-performance of any obligation under this order or any other damages or losses of any nature whatsoever arising out of or in any way associated with this order shall be limited to, at Colorado Cases’ sole option, replacement or repair of the defective product or a refund. Regardless of whether Colorado Cases has been advised of the possibility of such damages, in no event shall Colorado Cases be liable for (a) loss of time, anticipated profits, business, revenue, goodwill or anticipated savings or other losses incurred in connection with the purchase, sale, possession, operation or use of the products of Colorado Cases, such claims being expressly waived: (b) for incidental or consequential damages directly or indirectly arising from the use or inability to use the products, either separately or in combination with other products; (c) routing errors in the shipment of products; (d) damages resulting from physical injury to tangible property or death or injury of any person whether arising from Colorado Cases’ negligence, breach of contract or otherwise; or (e) failure in performance of the products due to causes of any nature beyond Colorado Cases’ control. Because some jurisdictions do not allow the exclusion or limitation of liability, the above limitation may not apply to buyer. Colorado Cases shall not be liable for any delays in delivery or for failure to perform its obligations due to causes beyond its control. Buyer shall obtain all necessary licenses, permits and approvals with respect to the products.

Arbitration

Any dispute or claim arising out of or relating to your order shall be submitted to binding arbitration in accordance with the Colorado Uniform Arbitration Act of 1975, as now in effect and as hereafter amended. Any such arbitration shall be held in either the City and County of Denver or Boulder, Colorado. Your order and all rights and obligations hereunder, including matters of construction, validity, and performance, shall be governed, construed and enforced in accordance with Colorado law.

Severability

To the extent any provision of your order is determined by an arbitrator to be unenforceable, such provision shall be modified to the extent necessary to make such provision legally enforceable to the fullest extent permitted by law. If such provision is found to be prohibited by law, even after such modification, such provision shall be stricken from your order without invalidating the remaining provisions of your order.